WC_Email_Customer_POS_Refunded_Order{}WC 1.0└─ WC_Email

Customer Refunded Order Email.

Order refunded emails are sent to the customer when the order is marked refunded.

Usage

$WC_Email_Customer_POS_Refunded_Order = new WC_Email_Customer_POS_Refunded_Order();
// use class methods

Methods

  1. public __construct()
  2. public get_default_subject( $partial = false )
  3. public get_default_heading( $partial = false )
  4. public get_subject()
  5. public get_heading()
  6. public set_email_strings( $partial_refund = false )
  7. public auto_trigger( $order_id, $refund_id = null )
  8. public trigger( $order_id, $template_id, $refund_id = null )
  9. public get_content_html()
  10. public get_content_plain()
  11. public get_block_editor_email_template_content()
  12. public init_form_fields()
  13. public email_header( $email_heading )
  14. public email_footer( $email )
  15. public add_unit_price( $item_id, $item, $order )
  16. public add_to_valid_template_classes( $valid_template_classes, $order )
  17. public add_to_preferred_template_ids( $preferred_template_ids, $order )
  18. public order_item_totals( $total_rows, $order, $tax_display )
  19. public replace_footer_placeholders( $footer_text, $email )
  20. private add_pos_customizations()
  21. private remove_pos_customizations()
  22. private enable_order_email_actions()
  23. private is_available_for_order( $order )
  24. private is_preferred_for_order( $order )
  25. private get_pos_store_name()
  26. private get_pos_store_email()
  27. private get_pos_store_phone_number()
  28. private get_pos_store_address()
  29. private get_pos_refund_returns_policy()

Notes

  • Package: WooCommerce\Classes\Emails

WC_Email_Customer_POS_Refunded_Order{} code WC 10.9.3

class WC_Email_Customer_POS_Refunded_Order extends WC_Email {

	/**
	 * Refund order.
	 *
	 * @var WC_Order_Refund|false
	 */
	public $refund;

	/**
	 * Is the order partial refunded?
	 *
	 * @var bool
	 */
	public $partial_refund;

	/**
	 * Constructor.
	 */
	public function __construct() {
		$this->customer_email = true;
		$this->id             = 'customer_pos_refunded_order';
		$this->title          = __( 'POS refunded order', 'woocommerce' );
		$this->email_group    = 'payments';
		$this->template_html  = 'emails/customer-pos-refunded-order.php';
		$this->template_plain = 'emails/plain/customer-pos-refunded-order.php';
		$this->placeholders   = array(
			'{order_date}'   => '',
			'{order_number}' => '',
		);

		$this->enable_order_email_actions();

		// Call parent constructor.
		parent::__construct();

		// Must be after parent's constructor which sets `email_improvements_enabled` property.
		$this->description = $this->email_improvements_enabled
			? __( 'Let customers know when a full or partial refund is on its way to them for their POS order.', 'woocommerce' )
			: __( 'Order refunded emails are sent to customers when their POS orders are refunded.', 'woocommerce' );

		$this->manual = true;

		if ( $this->block_email_editor_enabled ) {
			$this->title       = __( 'POS order refunded', 'woocommerce' );
			$this->description = __( 'Notifies customers when a full or partial refund has been issued for their in-person (POS) order.', 'woocommerce' );
		}
	}

	/**
	 * Get email subject.
	 *
	 * @param bool $partial Whether it is a partial refund or a full refund.
	 * @since  3.1.0
	 * @return string
	 */
	public function get_default_subject( $partial = false ) {
		$store_name = $this->get_pos_store_name();
		if ( $partial ) {
			/* translators: %1$s: Store name, %2$s: Order number */
			return sprintf( __( 'Your %1$s order #%2$s has been partially refunded', 'woocommerce' ), esc_html( $store_name ), '{order_number}' );
		} else {
			/* translators: %1$s: Store name, %2$s: Order number */
			return sprintf( __( 'Your %1$s order #%2$s has been refunded', 'woocommerce' ), esc_html( $store_name ), '{order_number}' );
		}
	}

	/**
	 * Get email heading.
	 *
	 * @param bool $partial Whether it is a partial refund or a full refund.
	 * @since  3.1.0
	 * @return string
	 */
	public function get_default_heading( $partial = false ) {
		if ( $partial ) {
			return $this->email_improvements_enabled
				? __( 'Partial refund: Order {order_number}', 'woocommerce' )
				: __( 'Partial Refund: Order {order_number}', 'woocommerce' );
		} else {
			return $this->email_improvements_enabled
				? __( 'Order refunded: {order_number}', 'woocommerce' )
				: __( 'Order Refunded: {order_number}', 'woocommerce' );
		}
	}

	/**
	 * Get email subject.
	 *
	 * @return string
	 */
	public function get_subject() {
		if ( $this->partial_refund ) {
			$subject = $this->get_option( 'subject_partial', $this->get_default_subject( true ) );
		} else {
			$subject = $this->get_option( 'subject_full', $this->get_default_subject() );
		}
		/**
		 * Filter the email subject for customer refunded order.
		 *
		 * @param string $subject The email subject.
		 * @param WC_Order $order Order object.
		 * @param WC_Email_Customer_POS_Refunded_Order $email Email object.
		 * @since 3.7.0
		 */
		return apply_filters( 'woocommerce_email_subject_customer_refunded_order', $this->format_string( $subject ), $this->object, $this );
	}

	/**
	 * Get email heading.
	 *
	 * @return string
	 */
	public function get_heading() {
		if ( $this->partial_refund ) {
			$heading = $this->get_option( 'heading_partial', $this->get_default_heading( true ) );
		} else {
			$heading = $this->get_option( 'heading_full', $this->get_default_heading() );
		}
		/**
		 * Filter the email heading for customer refunded order.
		 *
		 * @param string $heading The email heading.
		 * @param WC_Order $order Order object.
		 * @param WC_Email_Customer_POS_Refunded_Order $email Email object.
		 * @since 3.7.0
		 */
		return apply_filters( 'woocommerce_email_heading_customer_refunded_order', $this->format_string( $heading ), $this->object, $this );
	}

	/**
	 * Set email strings.
	 *
	 * @param bool $partial_refund Whether it is a partial refund or a full refund.
	 * @deprecated 3.1.0 Unused.
	 */
	public function set_email_strings( $partial_refund = false ) {}

	/**
	 * Auto-trigger this email when a POS-paid order is refunded.
	 *
	 * @param int $order_id  The order ID.
	 * @param int $refund_id The refund ID.
	 *
	 * @internal
	 * @since 10.6.0
	 */
	public function auto_trigger( $order_id, $refund_id = null ): void {
		$order = wc_get_order( $order_id );
		if ( ! $order instanceof WC_Order || ! PointOfSaleOrderUtil::is_order_paid_at_pos( $order ) ) {
			return;
		}
		$this->trigger( $order_id, $this->id, $refund_id );
	}

	/**
	 * Trigger the sending of this email.
	 *
	 * @param int    $order_id    The order ID.
	 * @param string $template_id The email template ID.
	 * @param int    $refund_id   The refund ID.
	 *
	 * @internal
	 * @since 10.6.0
	 */
	public function trigger( $order_id, $template_id, $refund_id = null ): void {
		if ( $this->id !== $template_id ) {
			return;
		}

		if ( ! $order_id ) {
			return;
		}

		$order = wc_get_order( $order_id );
		if ( ! $order instanceof WC_Order ) {
			return;
		}

		$this->setup_locale();

		$this->partial_refund = $order->get_remaining_refund_amount() > 0;
		$this->object         = $order;
		$this->recipient      = $order->get_billing_email();

		$this->placeholders['{order_date}']   = wc_format_datetime( $order->get_date_created() );
		$this->placeholders['{order_number}'] = $order->get_order_number();

		if ( ! empty( $refund_id ) ) {
			$refund       = wc_get_order( $refund_id );
			$this->refund = $refund instanceof WC_Order_Refund ? $refund : false;
		} else {
			$this->refund = false;
		}

		$this->send_if_recipient();

		$this->restore_locale();
	}

	/**
	 * Get content html.
	 *
	 * @return string
	 */
	public function get_content_html() {
		$this->add_pos_customizations();
		add_action( 'woocommerce_pos_email_header', array( $this, 'email_header' ) );
		add_action( 'woocommerce_pos_email_footer', array( $this, 'email_footer' ) );
		$content = wc_get_template_html(
			$this->template_html,
			array(
				'order'                     => $this->object,
				'refund'                    => $this->refund,
				'partial_refund'            => $this->partial_refund,
				'email_heading'             => $this->get_heading(),
				'additional_content'        => $this->get_additional_content(),
				'pos_store_name'            => $this->get_pos_store_name(),
				'pos_store_email'           => $this->get_pos_store_email(),
				'pos_store_phone_number'    => $this->get_pos_store_phone_number(),
				'pos_store_address'         => $this->get_pos_store_address(),
				'pos_refund_returns_policy' => $this->get_pos_refund_returns_policy(),
				'blogname'                  => $this->get_blogname(),
				'sent_to_admin'             => false,
				'plain_text'                => false,
				'email'                     => $this,
			)
		);
		$this->remove_pos_customizations();
		remove_action( 'woocommerce_pos_email_header', array( $this, 'email_header' ) );
		remove_action( 'woocommerce_pos_email_footer', array( $this, 'email_footer' ) );
		return $content;
	}

	/**
	 * Get content plain.
	 *
	 * @return string
	 */
	public function get_content_plain() {
		$this->add_pos_customizations();
		$content = wc_get_template_html(
			$this->template_plain,
			array(
				'order'                     => $this->object,
				'refund'                    => $this->refund,
				'partial_refund'            => $this->partial_refund,
				'email_heading'             => $this->get_heading(),
				'additional_content'        => $this->get_additional_content(),
				'pos_store_name'            => $this->get_pos_store_name(),
				'pos_store_email'           => $this->get_pos_store_email(),
				'pos_store_phone_number'    => $this->get_pos_store_phone_number(),
				'pos_store_address'         => $this->get_pos_store_address(),
				'pos_refund_returns_policy' => $this->get_pos_refund_returns_policy(),
				'blogname'                  => $this->get_blogname(),
				'sent_to_admin'             => false,
				'plain_text'                => true,
				'email'                     => $this,
			)
		);
		$this->remove_pos_customizations();
		return $content;
	}

	/**
	 * Get block editor email template content.
	 *
	 * @return string
	 */
	public function get_block_editor_email_template_content() {
		$this->add_pos_customizations();
		return wc_get_template_html(
			$this->template_block_content,
			array(
				'order'          => $this->object,
				'refund'         => $this->refund,
				'partial_refund' => $this->partial_refund,
				'sent_to_admin'  => false,
				'plain_text'     => false,
				'email'          => $this,
			)
		);
	}

	/**
	 * Initialise settings form fields.
	 */
	public function init_form_fields() {
		/* translators: %s: list of placeholders */
		$placeholder_text  = sprintf( __( 'Available placeholders: %s', 'woocommerce' ), '<code>' . esc_html( implode( '</code>, <code>', array_keys( $this->placeholders ) ) ) . '</code>' );
		$this->form_fields = array(
			'subject_full'       => array(
				'title'       => __( 'Full refund subject', 'woocommerce' ),
				'type'        => 'text',
				'desc_tip'    => true,
				'description' => $placeholder_text,
				'placeholder' => $this->get_default_subject(),
				'default'     => '',
			),
			'subject_partial'    => array(
				'title'       => __( 'Partial refund subject', 'woocommerce' ),
				'type'        => 'text',
				'desc_tip'    => true,
				'description' => $placeholder_text,
				'placeholder' => $this->get_default_subject( true ),
				'default'     => '',
			),
			'heading_full'       => array(
				'title'       => __( 'Full refund email heading', 'woocommerce' ),
				'type'        => 'text',
				'desc_tip'    => true,
				'description' => $placeholder_text,
				'placeholder' => $this->get_default_heading(),
				'default'     => '',
			),
			'heading_partial'    => array(
				'title'       => __( 'Partial refund email heading', 'woocommerce' ),
				'type'        => 'text',
				'desc_tip'    => true,
				'description' => $placeholder_text,
				'placeholder' => $this->get_default_heading( true ),
				'default'     => '',
			),
			'additional_content' => array(
				'title'       => __( 'Additional content', 'woocommerce' ),
				'description' => __( 'Text to appear below the main email content.', 'woocommerce' ) . ' ' . $placeholder_text,
				'css'         => 'width:400px; height: 75px;',
				'placeholder' => __( 'N/A', 'woocommerce' ),
				'type'        => 'textarea',
				'default'     => $this->get_default_additional_content(),
				'desc_tip'    => true,
			),
			'email_type'         => array(
				'title'       => __( 'Email type', 'woocommerce' ),
				'type'        => 'select',
				'description' => __( 'Choose which format of email to send.', 'woocommerce' ),
				'default'     => 'html',
				'class'       => 'email_type wc-enhanced-select',
				'options'     => $this->get_email_type_options(),
				'desc_tip'    => true,
			),
		);
		if ( FeaturesUtil::feature_is_enabled( 'email_improvements' ) ) {
			$this->form_fields['cc']  = $this->get_cc_field();
			$this->form_fields['bcc'] = $this->get_bcc_field();
		}
		if ( $this->block_email_editor_enabled ) {
			$this->form_fields['preheader'] = $this->get_preheader_field();
		}
	}

	/**
	 * Add actions and filters before generating email content.
	 */
	private function add_pos_customizations() {
		// Add action to display unit price in the beginning of the order item meta.
		add_action( 'woocommerce_order_item_meta_start', array( $this, 'add_unit_price' ), 10, 4 );
		// Add filter to include additional details in the order item totals table.
		add_filter( 'woocommerce_get_order_item_totals', array( $this, 'order_item_totals' ), 10, 3 );
		// Add filter for custom footer text with highest priority to run before the default footer text filtering in `WC_Emails`.
		add_filter( 'woocommerce_email_footer_text', array( $this, 'replace_footer_placeholders' ), 1, 2 );
	}

	/**
	 * Remove actions and filters after generating email content.
	 */
	private function remove_pos_customizations() {
		// Remove actions and filters after generating content to avoid affecting other emails.
		remove_action( 'woocommerce_order_item_meta_start', array( $this, 'add_unit_price' ), 10 );
		remove_filter( 'woocommerce_get_order_item_totals', array( $this, 'order_item_totals' ), 10 );
		remove_filter( 'woocommerce_email_footer_text', array( $this, 'replace_footer_placeholders' ), 1 );
	}

	/**
	 * Get the email header.
	 *
	 * @param mixed $email_heading Heading for the email.
	 *
	 * @internal For exclusive usage within this class, backwards compatibility not guaranteed.
	 */
	public function email_header( $email_heading ) {
		wc_get_template(
			'emails/email-header.php',
			array(
				'email_heading' => $email_heading,
				'store_name'    => $this->get_pos_store_name(),
			)
		);
	}

	/**
	 * Get the email footer.
	 *
	 * @param mixed $email Email object.
	 *
	 * @internal For exclusive usage within this class, backwards compatibility not guaranteed.
	 */
	public function email_footer( $email ) {
		wc_get_template(
			'emails/email-footer.php',
			array(
				'email' => $email,
			)
		);
	}

	/**
	 * Add unit price to order item meta start position.
	 *
	 * @param int      $item_id       Order item ID.
	 * @param array    $item          Order item data.
	 * @param WC_Order $order         Order object.
	 *
	 * @internal For exclusive usage within this class, backwards compatibility not guaranteed.
	 */
	public function add_unit_price( $item_id, $item, $order ) {
		$unit_price = OrderPriceFormatter::get_formatted_item_subtotal( $order, $item, get_option( 'woocommerce_tax_display_cart' ) );
		echo wp_kses_post( '<br /><small>' . $unit_price . '</small>' );
	}

	/**
	 * Enable order email actions for POS refunded orders.
	 */
	private function enable_order_email_actions(): void {
		add_action( 'woocommerce_order_fully_refunded_notification', array( $this, 'auto_trigger' ), 10, 2 );
		add_action( 'woocommerce_order_partially_refunded_notification', array( $this, 'auto_trigger' ), 10, 2 );
		add_filter( 'woocommerce_rest_order_actions_email_valid_template_classes', array( $this, 'add_to_valid_template_classes' ), 10, 2 );
		add_filter( 'woocommerce_rest_order_actions_email_preferred_template_ids', array( $this, 'add_to_preferred_template_ids' ), 10, 2 );
		add_action( 'woocommerce_rest_order_actions_email_send', array( $this, 'trigger' ), 10, 2 );
	}

	/**
	 * Add this email template to the list of valid templates for POS-paid orders with refunds.
	 *
	 * @param array    $valid_template_classes Array of valid template class names.
	 * @param WC_Order $order                  The order.
	 * @return array Modified array of valid template class names.
	 *
	 * @internal For exclusive usage within this class, backwards compatibility not guaranteed.
	 * @since 10.6.0
	 */
	public function add_to_valid_template_classes( $valid_template_classes, $order ) {
		if ( ! $this->is_available_for_order( $order ) ) {
			return $valid_template_classes;
		}
		$valid_template_classes[] = get_class( $this );
		return $valid_template_classes;
	}

	/**
	 * Prepend this template to the preferred template IDs for POS-paid orders.
	 *
	 * @internal For exclusive usage within this class, backwards compatibility not guaranteed.
	 *
	 * @param array    $preferred_template_ids Ordered array of template IDs.
	 * @param WC_Order $order                  The order.
	 * @return array Modified array of template IDs.
	 *
	 * @since 10.7.0
	 */
	public function add_to_preferred_template_ids( $preferred_template_ids, $order ) {
		if ( ! $this->is_preferred_for_order( $order ) ) {
			return $preferred_template_ids;
		}
		array_unshift( $preferred_template_ids, $this->id );
		return $preferred_template_ids;
	}

	/**
	 * Check if this email template is available (can be manually selected) for the given order.
	 *
	 * @param WC_Order $order The order.
	 * @return bool
	 */
	private function is_available_for_order( $order ): bool {
		return PointOfSaleOrderUtil::is_order_paid_at_pos( $order )
			&& ( OrderStatus::REFUNDED === $order->get_status( 'edit' ) || 0 !== count( $order->get_refunds() ) );
	}

	/**
	 * Check if this email template is preferred (auto-selected) for the given order.
	 *
	 * @param WC_Order $order The order.
	 * @return bool
	 */
	private function is_preferred_for_order( $order ): bool {
		return PointOfSaleOrderUtil::is_order_paid_at_pos( $order )
			&& OrderStatus::REFUNDED === $order->get_status( 'edit' );
	}

	/**
	 * Add additional details to the order item totals table.
	 *
	 * @param array    $total_rows Array of total rows.
	 * @param WC_Order $order      Order object.
	 * @param string   $tax_display Tax display.
	 * @return array Modified array of total rows.
	 *
	 * @internal For exclusive usage within this class, backwards compatibility not guaranteed.
	 */
	public function order_item_totals( $total_rows, $order, $tax_display ) {
		$auth_code = $order->get_meta( '_charge_id', true );
		if ( ! empty( $auth_code ) ) {
			$total_rows['payment_auth_code'] = array(
				'type'  => 'payment_auth_code',
				'label' => __( 'Auth code:', 'woocommerce' ),
				'value' => $auth_code,
			);
		}

		if ( $order->get_date_paid() !== null ) {
			$total_rows['date_paid'] = array(
				'type'  => 'date_paid',
				'label' => __( 'Time of payment:', 'woocommerce' ),
				'value' => wc_format_datetime( $order->get_date_paid(), get_option( 'date_format' ) . ' ' . get_option( 'time_format' ) ),
			);
		}

		return $total_rows;
	}

	/**
	 * Get the store name from POS settings.
	 *
	 * @return string
	 */
	private function get_pos_store_name() {
		return $this->format_string(
			get_option( 'woocommerce_pos_store_name', PointOfSaleDefaultSettings::get_default_store_name() )
		);
	}

	/**
	 * Get the store email from POS settings.
	 *
	 * @return string
	 */
	private function get_pos_store_email() {
		return $this->format_string(
			get_option( 'woocommerce_pos_store_email', PointOfSaleDefaultSettings::get_default_store_email() )
		);
	}

	/**
	 * Get the store phone number from POS settings.
	 *
	 * @return string
	 */
	private function get_pos_store_phone_number() {
		return $this->format_string(
			get_option( 'woocommerce_pos_store_phone' )
		);
	}

	/**
	 * Get the store address from POS settings.
	 *
	 * @return string
	 */
	private function get_pos_store_address() {
		return $this->format_string(
			get_option( 'woocommerce_pos_store_address', PointOfSaleDefaultSettings::get_default_store_address() )
		);
	}

	/**
	 * Get the refund and returns policy from POS settings.
	 *
	 * @return string
	 */
	private function get_pos_refund_returns_policy() {
		return $this->format_string(
			get_option( 'woocommerce_pos_refund_returns_policy' )
		);
	}

	/**
	 * Replace footer text placeholders with POS-specific values.
	 *
	 * @param string $footer_text The footer text to be filtered.
	 * @param mixed  $email       Email object.
	 * @return string Modified footer text.
	 *
	 * @internal For exclusive usage within this class, backwards compatibility not guaranteed.
	 */
	public function replace_footer_placeholders( $footer_text, $email ) {
		// Only replace placeholders if we're in the context of a POS email.
		if ( $email->id !== $this->id ) {
			return $footer_text;
		}

		if ( ! is_string( $footer_text ) ) {
			$footer_text = is_scalar( $footer_text ) ? (string) $footer_text : '';
		}

		return str_replace(
			array(
				'{site_title}',
				'{store_address}',
				'{store_email}',
			),
			array(
				$this->get_pos_store_name(),
				$this->get_pos_store_address(),
				$this->get_pos_store_email(),
			),
			$footer_text
		);
	}
}